Customer Testimonials
Mike was amazing! As a family owned business I truly believe Mike made me feel more than just a customer he made me feel like family! Went above and beyond for me and worked hard to get me into the car that I wanted! Great experience from the start met my needs and even exceeded them!!
My fiancé and I took our car here today to take care of some recalls, and Matthew was amazing. His customer service and he really put in a lot of effort to go above and beyond. He paid for our Uber home, and back to pick up our car. He was honest and didn’t try to pressure us to get anything else done, and really took the time to answer our questions. Even though we’re in Broomfield, we’ll happily make the drive from now on to Denver to work with him and his team.
It was a pleasant and trustworthy experience with the several folks we interacted with at Emich Kia (sales & finance). A lot less pressure / lower key than other dealers we visited beforehand; would definitely recommend.
Great experience. Had some difficulty at first, but the management team was kind and patient with me through the entire buying process. Kia’s cars are some of the best on the road right now!
This is where you go to get an amazing car, and be treated like you deserve to be treated. Great atmosphere, employees, and cars!
Very professional, extremely helpful. Price is fair. I get my title for the new car I bought from them within 1 month, and it is a sign of great work and the deep care about their customers. Thank you!
We had an excellent experience here with Palmer - probably the best dealership experience I have ever had. He was thoughtful, patient, and knowledgeable. I would recommend him and this dealership to anyone looking for a Kia!
The absolute smoothest car buying experience I’ve ever had. Honest to god from start to finish I was taken care of and felt like I was talking to the guy that made the car himself. Customer service was fantastic. Give this man a raise!!
Excellent customer service. Work completed in a timely manner. Highly recommend Emich Kia for car repairs.
We bought our car from Amber back in December of 2022 and just took it in for its annual maintenance. Every step of the way they have made us feel like family. Amber checked up on us after we bought our car, they alerted us when recalls came up, the maintenance took longer than expected and they provided an Uber home and back so I didn’t have to wait at the shop. Overall I have had a great experience, could not recommend this place more.
I cannot express with words how truly satisfied I am with Emich Kia and my new car. I flew in from Texas and drove all the way home simply because their sales team far outshines those in my local area and surrounding areas. I told them what I wanted and they made it happen. They worked with and accommodated me every step of the way. As a family owned car dealership, I feel like I was treated like family and cared for. Setting the standard for all other Kia dealerships throughout the country, thank you Emich Kia. Thank you Palmer ...
Excellent communication and very true to his word on pricing. The current tax incentives, discounts, and available financing for EV vehicles is a bit confusing right now and Colt made it simple and I trusted his numbers over other dealers who were trying to pretend that all the tax credits came right off the top. He also kept his word on delivery and went out of his way to make sure we felt taken care of.
I’ve been taking my car in for service to Emich for the past year and they have taken such good care of me! Jennifer G is the BEST and I cannot recommend her or the service team highly enough. They do exceptional quality work and work to make it a great and easy experience and are extremely personable with their clients!
I had a wonderful experience at Emich Kia on 07/29/2023. Tony was amazing and so easy to work with. He made sure that I understood all the features of the Sorento PHEV before we even went on a test drive. He was extremely thorough and helpful in explaining all the buttons and features available on the car. During the entire process, he answered every question I had and was overall just a delight to work with. Sean was shadowing him for training and was also great to work with. I would recommend working with either of them. Clarissa was also amazing. ...
Scheduled an appointment to look at a car first thing Saturday morning. Sean Mcaleer was my salesman and he was awesome. Very knowledgeable about the Sorento Hybrid I was looking at, and he was very low pressure too. Only knocked of a star because I got there right at 9 and the car I was interested in was buried behind 3 other cars, ultimately we couldn't make a deal but it was still a great experience.
The best car buying experience I have ever had! They stayed true to everything they told us and did not try any bait and switch tactics like other dealerships tried. Purchase went very smooth and easy. Would definitely buy from them again and would recommend them to others.
I came into Emich Kia looking to buy a new Kia Soul, I was helped by Rick who was so nice and helpful!! He answered all my questions and explained each step. This was my first time buying a car so I didn’t really know what to expect, but Rick made the whole process so easy!! I was also helped by Mike who offered a quick solution when there was an issue with the computer system. Everyone I talked to today was so friendly and ready to help with anything! It has a very welcoming environment and they don’...
The fastest service at any Kia dealership we have been to! They did an amazing job keeping us updated while changing oil and rotating tires, and had us out in 45 mins! Great customer service!
The staff at Emich Motors was very helpful..Our 23 KIA SORENTO PHEV was a long time coming. Tiffany kept me abreast of what was happening with shipping and possible arrival dates. Once in we were able to come in and arrange all the paper work, financing, etc. in a very timely and professional manner.. We appreciate the support my former student, Fred Emich, extended to us. We are very grateful and look forward to years of trouble free and enjoyable miles…. Sincerely John and Shirley
Very helpful and knowledgeable! I would definitely recommend!
Although I did not purchase my car here I have been coming here to try to get my car diagnosed for a problem with going to the right. This dealership is the only one that would acknowledge my problem and took steps to fix it, although my problem still exists I must say that the service advisor Matthew does his job the best out of every Kia service advisor in Colorado and probably within the Midwest. The blame for me having to pay money for new things into a brand new 2022 car is an engineering fault and one that kia ...
The members of the service center are honest and reliable. Katie Rivera and Matt (do not recall the last name) went out of their way to help us and provide an extra level of expertise and detail. They were extremely communicative and knowledgeable. I highly recommend Emich Kia!!
Just bought a brand new Sportage as the wife wanted an upgrade, delt with Nancy and she is amazing! Took the time to walk my wife through all of the features of the vehicle as well as made sure she drove everything she wanted to make sure we were purchasing the vehicle she was looking for. Also one of the fastest car buying experiences I've ever had once we got the paper work going. We were probably in and out with some new keys after even test driving I don't even know how many cars in about 3 hours. ...
I truly felt I got a good deal on my Sportage and great trade in value for my old car. Dayton was a great salesman to work with. He even let me test out the Sportage for a day before making a final decision. They don’t pressure you to buy here or add on additional hidden fees. Overall I had a great experience at this dealership and would recommend to others.
I enjoyed my experience car shopping (and purchasing from this dealer). They were very helpful, let me test drive vehicles multiple times, didn't pressure me, and offered a decent discount (considering the market and the high demand for vehicles). I would recommend using this dealer (and definitely not the Peak Kia). I worked with the sales rep, Heaven, and she was wonderful.
Nancy H was fantastic! She was incredibly friendly and honest. Great to work with after a bad experience at another dealership. Sales experience was straight forward. My EV6 GT was clean, in perfect condition, and was protected from the elements. Nancy made sure I knew the functions and genuinely wanted to make sure I was safe. I highly recommend this dealership and Nancy.
Great customer service (Amber is wonderful) and service department is very responsive. Emich definitely cares about their customers!
Jennifer, the service advisor, is a ROCK STAR!! She is absolutely the best service advisor I’ve ever dealt with. EVER. On a different issue, I was also very happy with Emich’s parts department. Soon I will be moving across town, but will still bring my Soul to Emich for service.
After an unsatisfactory, drawn-out experience at a different Kia dealership—and reading their bad reviews on this site—I decided (luckily before work was started) to have my Soul towed from there to Emich Kia, and what a relief! The Emich service department was instantly responsive and accommodating, including advising me that I could have my car towed free of charge using Kia Roadside Assistance. The next morning I was told the results of the diagnostic, that repairs were covered by warranty, and I would be given a loaner later that day. Jennifer, the service advisor, is a ROCK STAR!! ...
Such a great dealership experience from sales to service, everyone here is awesome. Come and see Saife to get your next vehicle.
This is the only shop that was able to adjust my rear camber. Every other shop said "You have a natural camber issue." I believed it, but guess what... They were wrong! I am so happy Emich Kia could adjust my rear camber correctly for the first time In 15 years and all other corrections were spot on too
Great company 👌 awesome salesman Rick! 💘 love my new kia!
I'm glad they send you a list of items to approve. Some of their services are very pricey for something you can do at home. Best part was I wasn't really bothered by salesmen when waiting for my Uber and waiting to pick up my car.
Purchased a Kia Carnival a few months ago from Cody at Emich. It was an absolutely fantastic buying experience. Great car, and great folks at Emich. Everyone was very low pressure but very helpful and friendly throughout the process. They answered every question I had, and gave us the space we needed to make a decision. I never felt like they were pushing us into buying something, and always felt comfortable. These are people you can trust, they are honest, and they really just want to help you find what is best for you. I went out of state for ...
They were amazing! Guillermo and Clarissa were amazing to work with and made buying my first car from a dealership a breeze. Guillermo was amazing at answering all of my questions and Clarrisa did a fantastic job explaining every part of the financing process. The mascot is the cutest thing ever.
Want to thank Mat in the service department, the mechanic, and the guy who sells parts. Needed a new starter for my car and they help me get the part I needed quickly. Great service!!! Went to two other kias the day before and the customer service was ehhhhh ok...
Friendly, efficient, and knowledgeable staff. Made my purchase a breeze. Nancy and Ashley were able to get me exactly what I was looking for in a timely fashion. 10 out of 10 recommend these guys!
Friendly staff
10/10!!
I went in to trade my 2017 Tuscan for a newer vehicle, we were worried about car break ins and theft mostly but also wanted more vehicle features. Tiffany was absolutely wonderful in selling us our new Kia Sportage, she was very knowledgeable and explained all of the safety and anti theft features which was very important to us and our growing family. Thanks to her amazing paitence and car knowledge we went home in a great car. The staff was also super friendly! we don't plan on getting our future vehicles anywhere else.
Nancy was amazing and Rob in finance made signing quick and painless. Highly recommend this dealership if you’re looking for a used (or new) car. Everyone was super friendly and it made for a very pleasant experience.
I had a wonderful buying experience here. The salesperson was knowledgeable and Clarissa in Financing was fantastic.
Tony is the best! He made the car leasing experience so easy and was super relatable. I never felt pressured or rushed to make a quick decision. He listened to the type of car I was looking for, my budget, and overall concerns and got me into a beautiful Kia Seltos! He made sure that I knew how to work everything in my new car, and was super patient/informative with answering all my questions. Overall, a quick and efficient process thanks to Tony and Rob in finance!
These four stars are solely for Rick. I made an appointment to view a car with one of his colleagues today and when I arrived, he did not honor our appointment and instead passed me off to Rick with little information about my inquiry. Rick was very kind and did the best he could with the limited information provided to him. He was patient and even took time to highlight all the safety features in the car when he noticed I am expecting. Thank you Rick for your expertise and professionalism.
I have bought both a car and sold a car to this dealership and from the front desk people all the way to management they are hands down the best. I have had my vehicle maintained and had repairs done as well and they have always taken great care of my vehicle. Shoutout to Jenn in the service department who goes above and beyond her job to make sure you are taken care of as well. Do yourself a favor and go to Emich Kia for your car needs!
Nancy Hoag is the SH*T!! Totally worth sitting here at 8:30 PM completing my paperwork.
Emich Kia took incredible care of both me and my car. I came in before my scheduled appointment given the nature of my brakes and they were so kind and reassuring. They didn’t make any unreasonable promises but were as fast and thorough as I could have ever asked for.
The service department here is the best of the best. It is a joy knowing my car is good hands if I ever have to drop it off.
Purchased K5 GT online and it was the easiest and most professional car buying process in 20+ years. Both Selmi and Brian were very professional and there was no hard sales pitch. My wife is very pleased with her car and I would definitely recommend EMICH Kia to my family and friends
Needed assistance with a service. Jeremy the manager was super helpful. Would definitely recommend this location!
Amber, specifically, was great at her job and I would buy from her again.
Great experience thanks to Sean and everyone
Tony Hill at Emich was the BEST! I needed a car quickly and Emich delivered. It wasn't the car I was originally looking to purchase but I walked away with a car that gave me more than I was looking for at a price that was way better than the Honda I was originally considering. Tony was so helpful and my husband and I were laughing through the whole test drive (while driving safely, of course). Go find Tony and Emich and buy a car from him. You won't regret it!
Nancy was great, made buying a car hassle free. Great communication from the entire Emich team.
Emich Kia is #1 in Sales...Financing and Customer Service!! I went there to purchase a truck and when I pulled up...they had it out front, ready to take home, and boy was it sparkling!)! The Sales and Financing went so smooth and was so simple! Saife was so awesome at making us feel comfortable and making sure we had all of the information to make this decision and Rob was excellent in the signing of all the paperwork!!! These guys rock! They answered every question I had and got me the financing I was looking for. I just can'...
Sale representative very professional and excellent customer service
Needed to come in for recall work. Everything was completed quickly and thoroughly. I felt very well taken care of and confident in repairs and suggested maintenance.
I just bought my 2023 Telluride from Emich Kia. I had the pleasure of working with Tony. He met and exceeded every expectation that I had. I had A LOT of questions along the way! From my initial inquiry, until after he sold me my car and I was home, he continued to be of service and assist me with any further questions I had. Rob in Finance was amazing as well.
Jude was amazing at answering questions and making the process super easy! Rob was great to work with throughout the lending process. I love my new car!
December 28 2022..... Because of flight delays, she cancelled her flight that she was to use to get back to Denver (from Grand Junction) and had someone follow her over in her personal vehicle in order to accommodate the timely delivery of our vehicle, even in the middle of a winter storm. Which was above and beyond our expectations. When we met with her, she was very professional, prepared and friendly. She definitely made things go smoothly. Thank you Miss Heaven. It was wonderful to work with you.
Very satisfied
Super helpful and diligent - thumbs up!
I initially went to Phil Long Kia in Colorado Springs where I had a very poor experience with their sales people and lending department. My car was supposed to arrive on 1/6, no one contacted me to say it had been pushed to 1/14. Then it was 1/21 but again I had to call them to get the info. Since I had the time, I reached out to Emich KIA because I noticed they had the same car listed at a lower price. Jude responded right away and we got an initial valuation for my trade-in as well as specs for the car ...
I got my favorite truck from them 🙂 I’m loving it so far their customer service is above and beyond
Purchased a new car. Sean our salesman did a phenomenal job with us. Finance lady is awesome, made signing all the paperwork a good time.
Good experience buying my 2023 Kia Sorento Hybrid in a no pressure atmosphere. My sales rep Saif was knowledgeable, experienced, pleasant, accommodating and took all the time I needed to understand the car. He offered for me to come back for more tutorial help and questions anytime. I would highly recommend Emich Kia Dealership.
Dustin was such a wonderful sales person. He didn’t push or try to force any car on me. He was patient and asked what it was that I wanted and listened. I’ve never felt more comfortable buying a car before.
Very nice dealership. Sean and Rob were awesome! Thanks!!
I bought a car with Cody Coffey, and it was nothing short of a phenomenal experience! The energy of the dealership itself is positive and friendly which really drew me in & contributed to me buying a Seltos SX!
Jen was awesome in service. Best Kia dealership I’ve been too! Will be going there from now on.
Sean was fantastic, I will buy my next 10 cars from him. I will name my first born son ‘Sean’ after him. He deserves a raise, a promotion, and a company car. That man has change my whole perspective on car buying and I could not be more satisfied in anyway
I had a great experience with Emich Kia purchasing my 2023 Kia Sorrento hybrid. I got a very fair deal and all the staff at Emich did a great job in their roles. My sales person, Saife, was knowledgeable, personable, accommodating, no pressure and willing to take as much time as I needed and even make another appointment to “learn” this unbelievable vehicle. Thank you Emich and I highly recommend them.
My experience from day one was great, I never felt pressured into purchasing a vehicle. Dustin was very easy to work with.
Great car. Beautiful dealership. Very high tech.
Great service, good guys who took time to explain everything. Definitely recommend for folks looking for a great service.
Service department was very helpful and accommodating. I had an emergency because of 2 blown tires, and even without a normal appointment, they were still able to help.
David was amazing,
Well I have to say it was quick they where friendly. And before they did any repairs they came and told you.And as long as I have a Kia I will be going to this one .
Shane is awesome along with all the staff up front thank you for all you do for us
Jennifer was great! Made sure I knew all I needed to know about what would be done, where the wifi pw was, and kept me informed on how things were moving along. Quick efficient easy and got the job done
Katie was very helpful in scheduling and communicating with me. Matt innService was friendly, professional and helpful in explaining the process since I was a first time customer. Very helpful to have an Uber/Lyft ride to get back home.
It was the day after a snow and my engine cover was loose they not only performed the adjustment at no cost they were so professional and helpful.I have been going to another Kia dealership for service but now they will be my place to go!
Service was extremely helpful and accommodating, explaining at the outset what possible repairs might be needed, depending on diagnosis. They kept me informed of status, as progress went along. Upon completion, payment was made, and receipt given.
Nancy and Rob were great to work with, personable and knowledgeable and made sure I understood the whole process.
Great dealership. Great staff. Love the car.
Took my Sorento to Emich based on positive reviews that I read online of their service department. The error on my check engine light turned out to be far less severe than I expected and they had me back in my car within a day or two. (I‘d been without it for 3 weeks prior … should’ve called them sooner!) We now have 4 Kias in the family and I will be recommending Emich for them all.
