Staff
Management
Brian Wheeler
New Car Sales Manager
Colt Emich
General Manager
Tom Hardin
Used Car Sales Manager
Mike Mutz
Sales Manager
Ryan Meyers
General Sales Manager
Fred Emich
Managing Partner
Josh Brown
Parts Manager
Ashley Mallory
Internet Manager
Finance
Rob Seski
Finance Manager
Haley Cairns
Finance Manager
Christine Dewysocki
Finance Manager
Sales
Saife Abusway
Sales Professional
Sean McAleer
Sales Professional
Duston Coffey
Sales Professional
Amber Baird-Brackett
Sales Professional
Jessica Harvey
Sales Proffesional
Tom Freeman
Sales Professional
Tiffany Kishel
Sales Professional
Aaron Canez
Sales Professional
Bobby Marshall
Sales
Sean Kelsen
Sales Pro
Philip Redinger
Sales Pro
Kyle Brown
Sales Pro
Mac Mcdonald
Sales
Aaron Hendricks
Sales
Jeremiah Biondo
Sales
Cristian Orozco
Sales
Parts
Jason Holtzhouser
Parts
Service
Jennifer Gillespie
Service Advisor
Jeremy Zobjeck
Service Manager
Matt Clouse
Service Advisor
Nick Santos
Technician
Noah Engen
Technician
Simon Ly
Detail
Travis Vincent
Technician
Alan Ly
Detail
Collision Center
Alex Berthold
Collision Center Manager
Administration
Soreya Kleine
Front Desk Coordinator
Yolanda Hall
Office Manager
Andrea Lee
Title Clerk
Philip De Jong
Marketing Director
Rob Seski
Finance Manager
Nov 29, 2024
Friendly, warm, professional service.
Friendly, warm, professional service. This is my second car purchase with them and I’ll keep coming because of the low pressure sales and high touch service.
Nov 16, 2024
It’s too early to give a final grade but I was generally
It’s too early to give a final grade but I was generally pleased with my experience. As is always the case in business these days too much pressure was used to sell a maintenance agreement. I have stopped doing business with other companies in the past because of such behavior.
Nov 15, 2024
This was the easiest car buy experience I have ever had.
This was the easiest car buy experience I have ever had. I looked at the car, decided it was what I wanted and the price was right. Sean was. Very efficient in doing the paperwork and before I knew it I was in the finance office. After being handed the fob for my new car Sean then spent time explaining what the features were and setting my phone up for the car. No hassle, upscale attempt, in fact I had to ask for the charger to be added to the sale.
Nov 05, 2024
Very knowledgeable.
Very knowledgeable. Great communication. Able to discuss differences between models and helped to choose the perfect fit for us
Oct 27, 2024
Best car buying experience I have ever had, and I have
Best car buying experience I have ever had, and I have purchased many over the years. Sean Kelsen was outstanding and really listened to my needs with my purchase of my 2025 K5 GT-Line automobile.
Saife Abusway
Sales Professional
Nov 22, 2024
Working with dealers at Emich Kia is always a smooth and
Working with dealers at Emich Kia is always a smooth and fast process! I was able to get a new car by the end of the day, with plenty of help and hospitality.
Sep 27, 2024
I had a great experience with Emich Kia they went above
I had a great experience with Emich Kia they went above and beyond. Thank you
Sep 08, 2024
I would highly recommend Saife Abusway he went above and
I would highly recommend Saife Abusway he went above and beyond to make a deal, very detail oriented, honest and upfront about every fault and and perk of the vehicle, he and Bryan worked very hard to make a deal I felt was very fair and comfortable signing off on.
Aug 27, 2024
Great experience!
Great experience! Look up Saife if you’re in the market for a new or used Kia.
Aug 24, 2024
I had a great experience.
I had a great experience. Saife was great at finding exactly what I wanted and answering all my questions through the whole process.
Jennifer Gillespie
Service Advisor
Oct 10, 2024
Wonderful and helpful staff made the whole process easy
Wonderful and helpful staff made the whole process easy for me to make a decision.
Sep 15, 2024
Buying a new car is always a long process but Sean and
Buying a new car is always a long process but Sean and the team were very helpful in finding us a new vehicle quickly.
Sep 11, 2024
What can I say about Jenn?
What can I say about Jenn? Walking into the service department with Jennifer behind the desk is comparable to the happiness one gets from not having seen a friend for awhile. She’s always uplifting, always smiling and always goes out of her way to ensure that she understands your car problems. The service line can be 5 people deep, but Jennifer makes sure that every client is taken cared of and never rush the process. I have only owned my Telluride since July 2024 and the service department does not disappoint, thanks for Jenn. And truly the service department is most important relationship when purchasing a car. I have been in the dealership several times since my purchase and the salesman that sold me the car doesn’t recognize me. A+ for the exceptional service department at EMICH.
Aug 27, 2024
Great experience!
Great experience! Look up Saife if you’re in the market for a new or used Kia.
Jul 09, 2024
Had two appointments to to have two factory recalls done
Had two appointments to to have two factory recalls done with complete successes. The Emich service department was friendly and professional and a pleaure to work with.
Brian Wheeler
New Car Sales Manager
Dec 06, 2024
First, I really appreciated that there weren't all sorts
First, I really appreciated that there weren't all sorts of additional, bogus add-ons to the contract that you hear other dealerships try to sneak on after you've already agreed upon the vehicle price. Because of that, I had no problem paying the D&H fee, which every car-buying site told me I should attempt to have taken off of negotiate down. Second, I did my homework, came in with a fair offer, and that fair offer was accepted. I got a good price, and Emich Kia made a reasonable profit. No acrimonious haggling or power struggles. Third, my salesman Aaron and the F&I Dept's Christine were both great to work with; pleasant, friendly, honest, no high-pressure tactics. The managers who I met only briefly seemed like good people as well. I would come back to Emich Kia if I need another Kia, and I will not hesitate to recommend them to others.
Oct 14, 2024
WATCH OUT.
WATCH OUT. I did extensive research before going in and had offers from other dealers. I knew what selling price I wanted and what lease cash offer was available from the manufacturer. Unfortunately, despite my thorough preparation, I didn’t catch that the sales manager had increased the interest rate from the best one I knew I qualified for to a higher rate, while pretending to offer me a better deal than the one I got from a different dealer. Essentially, they charged me more than I was eligible for, making a profit off the difference. Since the interest rate wasn’t listed on the lease agreement, I didn’t realize the discrepancy until after signing and calculating it myself. After five hours of waiting and negotiating, I was too exhausted to think clearly. This practice of secretly increasing interest rates and misrepresenting what customers qualify for is a well-known dirty secret in the car business, and I can’t believe I fell for it, even though I knew the rate I was entitled to. Be wary of these tactics. I’ve mostly dealt with German brand dealers and had never experienced this kind of trick before, so it was a learning moment for me. That said, this dealer clearly lacks transparency. I would recommend avoiding them and finding a dealership that’s more upfront about how the deal is structured before a purchase order or lease agreement is signed. There are many ways for dealerships to make a profit, but this one seems to rely on one of the nasty ones called dealer reserve interest.
Sep 27, 2024
I had a great experience with Emich Kia they went above
I had a great experience with Emich Kia they went above and beyond. Thank you
Sep 22, 2024
We had a fantastic experience at Emich Kia- best dealer
We had a fantastic experience at Emich Kia- best dealer experience I’ve had. They were clear, patient, transparent, and kind, particularly in their accommodation of our toddler as we worked through the process of leasing a new vehicle. Sean was especially helpful!
Sep 17, 2024
Great customer service it was the easiest car buying
Great customer service it was the easiest car buying experience I have ever had. Thanks
Sean McAleer
Sales Professional
Nov 25, 2024
Great pricing on the new lease.
Great pricing on the new lease. Everyone at the dealership was very nice plus the customer service was outstanding
Nov 15, 2024
This was the easiest car buy experience I have ever had.
This was the easiest car buy experience I have ever had. I looked at the car, decided it was what I wanted and the price was right. Sean was. Very efficient in doing the paperwork and before I knew it I was in the finance office. After being handed the fob for my new car Sean then spent time explaining what the features were and setting my phone up for the car. No hassle, upscale attempt, in fact I had to ask for the charger to be added to the sale.
Sep 29, 2024
Sean was a total pleasure to work with.
Sean was a total pleasure to work with. Helpful, informative and friendly - no pressure and asked the right number of questions. The process was very smooth and he helped me to get to know the car. I’d go back and work with Sean again. Thank you!
Sep 22, 2024
We had a fantastic experience at Emich Kia- best dealer
We had a fantastic experience at Emich Kia- best dealer experience I’ve had. They were clear, patient, transparent, and kind, particularly in their accommodation of our toddler as we worked through the process of leasing a new vehicle. Sean was especially helpful!
Sep 15, 2024
Buying a new car is always a long process but Sean and
Buying a new car is always a long process but Sean and the team were very helpful in finding us a new vehicle quickly.
Colt Emich
General Manager
Nov 04, 2024
I have had a real issue with Kia and Emich Kia in
I have had a real issue with Kia and Emich Kia in general. After constantly getting told different things by different people, I called Emich to speak with Colt. Tom happened to pick up and was rude from the jump. He would talk over the top of me and the called me dumb. Then after he hung up on me like the consummate pro he is, my wife called in as well. He was even worse to her which says a lot about his character. Misogyny in 2024 is a great look Tom! I will never buy a Kia again, nor will I ever by anything from Emich.
Oct 13, 2024
Staff was very friendly, engaging, and helpful in making
Staff was very friendly, engaging, and helpful in making car buying decisions without undue pressure.
Sep 15, 2024
Buying a new car is always a long process but Sean and
Buying a new car is always a long process but Sean and the team were very helpful in finding us a new vehicle quickly.
Jun 17, 2024
Starting on May 30, we purchased a used 2021 Jeep
Starting on May 30, we purchased a used 2021 Jeep Wrangler 4xe from Emich Kia. My family and I have purchased around 20 vehicles over the past 25 years, and I would place this experience toward the bottom when ranking that warm & fuzzy feeling you get. Communication was poor - there have been surprises every step of the way, starting with after we put down the $2,500 deposit when we learned that there was only 1 key fob. I responded with "really?" and I expected them to replace the key fob at their cost. Instead, I get a tersely worded SMS from Ryan the general manager saying "It's a used car and the price is the price we agreed to with the equipment that it has. [Sales rep] never told you that it has 2 keys." I said fair enough and thanked them for being up front about the missing key fob. So then a couple of days later, they FedEx the paperwork with some sort of weekday-only shipping where the packages only move during weekdays. It was nice that they pre-paid for the return FedExing with the same M-F service. So I fill out the paperwork, get some page notarized and mail 2 checks for the remaining balance after the $2,500 deposit. It took about 3 or 4 days after the checks cleared our banks for their finance department to release the vehicle. We were out of town while this happened. I called for the 3rd or so time to check to see when the vehicle would be shipped to us, and I learned a few things, like: 1) the car was shipped earlier that day 2) there's a crack in the front windshield (which Emich Kia said they would pay to replace) and 3) they forgot to put the vehicle charging cable in the car before they hastily shipped it and that they would M-F FedEx it to us. Well then on June 17, we received the car and learned that they did not charge the battery. re-wash the car or fill the gas tank before they shipped it. These are not must-dos, and as the GM would say the price did not include washing, charging or filling the gas tank. Nor does the price we paid cover the missing wheel key. They did do some things right. For example, they originally quoted the cost for shipping from Denver to Houston at $750, but apparently Tom the sales manager got a lower rate of $650, which was the only pleasant surprise. I will say that Duston the sales rep and Tom his sales manager were pleasant to work with despite their lack of attention to detail. The dealership also provided an extensive Carfax report and good details of some pre-sale inspections & repairs they did. So all in all, it feels like the used car team at Emich Kia are disorganized and don't really value the customer experience nearly as much as the 15 or so other dealerships we've purchased vehicles from over the past 3 decades. But it sounds like it's not Tom or Duston's fault that their customers don't get that great feeling when purchasing a pre-owned vehicle from Emich Kia. Rather, it's their management's desire to squeeze every dollar out of every deal is the reason is why customer satisfaction takes a back seat to their bottom line. So again, not a great experience and not as bad as it could have been. That said, I'll make sure to post updates if we find anything else that doesn't meet our expectations, including if they make some attempt to do anything extra not included in the price paid for the vehicle. *these concerns have already been bought to the attention of the dealership, so while the dealership might be "disappointed to hear that my experience was not a positive one," I don't need to reach out and give the dealership another "opportunity to address [my] concerns." I don't need to "reach out to us directly at (303) 757-7751 when [I] have a chance" because I've already done so.
May 14, 2024
Saife won my business because he followed up on my
Saife won my business because he followed up on my inquiry immediately, responded to all of my questions on time, and was very thorough in guiding me through the purchase process. Who trusts a car salesman? I do!
Duston Coffey
Sales Professional
Nov 04, 2024
I have had a real issue with Kia and Emich Kia in
I have had a real issue with Kia and Emich Kia in general. After constantly getting told different things by different people, I called Emich to speak with Colt. Tom happened to pick up and was rude from the jump. He would talk over the top of me and the called me dumb. Then after he hung up on me like the consummate pro he is, my wife called in as well. He was even worse to her which says a lot about his character. Misogyny in 2024 is a great look Tom! I will never buy a Kia again, nor will I ever by anything from Emich.
Jul 29, 2024
I had a fantastic experience with Rob Seski, the
I had a fantastic experience with Rob Seski, the financial advisor at Emich Kia. Rob has a great sense of humor and managed to make the financing process enjoyable, which is no easy feat! He was honest and transparent, providing me with the best possible deals. We had a great time bantering, and he truly made the financial discussions fun and engaging. Rob's honesty and thoroughness were evident throughout the process. He also offered additional incentives that added significant value to my purchase. I appreciated his straightforward approach and felt confident that I was getting the best deal possible. If you're looking for a financial advisor who can make the numbers part of car buying both fun and stress-free, Rob is your guy!
Jun 17, 2024
Starting on May 30, we purchased a used 2021 Jeep
Starting on May 30, we purchased a used 2021 Jeep Wrangler 4xe from Emich Kia. My family and I have purchased around 20 vehicles over the past 25 years, and I would place this experience toward the bottom when ranking that warm & fuzzy feeling you get. Communication was poor - there have been surprises every step of the way, starting with after we put down the $2,500 deposit when we learned that there was only 1 key fob. I responded with "really?" and I expected them to replace the key fob at their cost. Instead, I get a tersely worded SMS from Ryan the general manager saying "It's a used car and the price is the price we agreed to with the equipment that it has. [Sales rep] never told you that it has 2 keys." I said fair enough and thanked them for being up front about the missing key fob. So then a couple of days later, they FedEx the paperwork with some sort of weekday-only shipping where the packages only move during weekdays. It was nice that they pre-paid for the return FedExing with the same M-F service. So I fill out the paperwork, get some page notarized and mail 2 checks for the remaining balance after the $2,500 deposit. It took about 3 or 4 days after the checks cleared our banks for their finance department to release the vehicle. We were out of town while this happened. I called for the 3rd or so time to check to see when the vehicle would be shipped to us, and I learned a few things, like: 1) the car was shipped earlier that day 2) there's a crack in the front windshield (which Emich Kia said they would pay to replace) and 3) they forgot to put the vehicle charging cable in the car before they hastily shipped it and that they would M-F FedEx it to us. Well then on June 17, we received the car and learned that they did not charge the battery. re-wash the car or fill the gas tank before they shipped it. These are not must-dos, and as the GM would say the price did not include washing, charging or filling the gas tank. Nor does the price we paid cover the missing wheel key. They did do some things right. For example, they originally quoted the cost for shipping from Denver to Houston at $750, but apparently Tom the sales manager got a lower rate of $650, which was the only pleasant surprise. I will say that Duston the sales rep and Tom his sales manager were pleasant to work with despite their lack of attention to detail. The dealership also provided an extensive Carfax report and good details of some pre-sale inspections & repairs they did. So all in all, it feels like the used car team at Emich Kia are disorganized and don't really value the customer experience nearly as much as the 15 or so other dealerships we've purchased vehicles from over the past 3 decades. But it sounds like it's not Tom or Duston's fault that their customers don't get that great feeling when purchasing a pre-owned vehicle from Emich Kia. Rather, it's their management's desire to squeeze every dollar out of every deal is the reason is why customer satisfaction takes a back seat to their bottom line. So again, not a great experience and not as bad as it could have been. That said, I'll make sure to post updates if we find anything else that doesn't meet our expectations, including if they make some attempt to do anything extra not included in the price paid for the vehicle. *these concerns have already been bought to the attention of the dealership, so while the dealership might be "disappointed to hear that my experience was not a positive one," I don't need to reach out and give the dealership another "opportunity to address [my] concerns." I don't need to "reach out to us directly at (303) 757-7751 when [I] have a chance" because I've already done so.
Jun 17, 2024
Overall great experience.
Overall great experience. Everyone was super professional, and got me everything I needed in a timely manner.
Jun 03, 2024
I had an amazing, stress free experience with Dustin
I had an amazing, stress free experience with Dustin Coffey and Emich Kia. Dustin was very friendly, knowledgeable, easy to talk to, and willing to help in any way. He removed any and all "negative stigma" that a dealership salesperson has. Emich provided a hassle free, quick in and out timeframe, and most enjoyable experience at a dealership I've ever had. Tended to my needs and treated me as a valuable customer, and not just a source of revenue.
Tom Hardin
Used Car Sales Manager
Nov 25, 2024
Great pricing on the new lease.
Great pricing on the new lease. Everyone at the dealership was very nice plus the customer service was outstanding
Nov 04, 2024
I have had a real issue with Kia and Emich Kia in
I have had a real issue with Kia and Emich Kia in general. After constantly getting told different things by different people, I called Emich to speak with Colt. Tom happened to pick up and was rude from the jump. He would talk over the top of me and the called me dumb. Then after he hung up on me like the consummate pro he is, my wife called in as well. He was even worse to her which says a lot about his character. Misogyny in 2024 is a great look Tom! I will never buy a Kia again, nor will I ever by anything from Emich.
Oct 30, 2024
I had such a great experince at Emich recently.
I had such a great experince at Emich recently. Amber and Tom H. both helped me and made selling my vehicle to them a breeze. I was pleasantly surprised at how fast and easy the process was. They were both friendly and made a very reasonable offer right away- no wasting time and going around and around. I recommend the dealership and both Amber and Tom highly. Thank you both for a great experience.
Sep 27, 2024
I had a great experience with Emich Kia they went above
I had a great experience with Emich Kia they went above and beyond. Thank you
Jun 17, 2024
Starting on May 30, we purchased a used 2021 Jeep
Starting on May 30, we purchased a used 2021 Jeep Wrangler 4xe from Emich Kia. My family and I have purchased around 20 vehicles over the past 25 years, and I would place this experience toward the bottom when ranking that warm & fuzzy feeling you get. Communication was poor - there have been surprises every step of the way, starting with after we put down the $2,500 deposit when we learned that there was only 1 key fob. I responded with "really?" and I expected them to replace the key fob at their cost. Instead, I get a tersely worded SMS from Ryan the general manager saying "It's a used car and the price is the price we agreed to with the equipment that it has. [Sales rep] never told you that it has 2 keys." I said fair enough and thanked them for being up front about the missing key fob. So then a couple of days later, they FedEx the paperwork with some sort of weekday-only shipping where the packages only move during weekdays. It was nice that they pre-paid for the return FedExing with the same M-F service. So I fill out the paperwork, get some page notarized and mail 2 checks for the remaining balance after the $2,500 deposit. It took about 3 or 4 days after the checks cleared our banks for their finance department to release the vehicle. We were out of town while this happened. I called for the 3rd or so time to check to see when the vehicle would be shipped to us, and I learned a few things, like: 1) the car was shipped earlier that day 2) there's a crack in the front windshield (which Emich Kia said they would pay to replace) and 3) they forgot to put the vehicle charging cable in the car before they hastily shipped it and that they would M-F FedEx it to us. Well then on June 17, we received the car and learned that they did not charge the battery. re-wash the car or fill the gas tank before they shipped it. These are not must-dos, and as the GM would say the price did not include washing, charging or filling the gas tank. Nor does the price we paid cover the missing wheel key. They did do some things right. For example, they originally quoted the cost for shipping from Denver to Houston at $750, but apparently Tom the sales manager got a lower rate of $650, which was the only pleasant surprise. I will say that Duston the sales rep and Tom his sales manager were pleasant to work with despite their lack of attention to detail. The dealership also provided an extensive Carfax report and good details of some pre-sale inspections & repairs they did. So all in all, it feels like the used car team at Emich Kia are disorganized and don't really value the customer experience nearly as much as the 15 or so other dealerships we've purchased vehicles from over the past 3 decades. But it sounds like it's not Tom or Duston's fault that their customers don't get that great feeling when purchasing a pre-owned vehicle from Emich Kia. Rather, it's their management's desire to squeeze every dollar out of every deal is the reason is why customer satisfaction takes a back seat to their bottom line. So again, not a great experience and not as bad as it could have been. That said, I'll make sure to post updates if we find anything else that doesn't meet our expectations, including if they make some attempt to do anything extra not included in the price paid for the vehicle. *these concerns have already been bought to the attention of the dealership, so while the dealership might be "disappointed to hear that my experience was not a positive one," I don't need to reach out and give the dealership another "opportunity to address [my] concerns." I don't need to "reach out to us directly at (303) 757-7751 when [I] have a chance" because I've already done so.
Amber Baird-Brackett
Sales Professional
Nov 25, 2024
Very smooth and easy fast and effective.
Very smooth and easy fast and effective. Got in an out within an hour and half
Oct 30, 2024
I had such a great experince at Emich recently.
I had such a great experince at Emich recently. Amber and Tom H. both helped me and made selling my vehicle to them a breeze. I was pleasantly surprised at how fast and easy the process was. They were both friendly and made a very reasonable offer right away- no wasting time and going around and around. I recommend the dealership and both Amber and Tom highly. Thank you both for a great experience.
Oct 11, 2024
Everything went really well, and Amber really helped with
Everything went really well, and Amber really helped with my situation and really listened to what I was working with.
Sep 20, 2024
Amber was wonderful ‼️She is so nice and knows everything
Amber was wonderful ‼️She is so nice and knows everything about my Kia and took time to show me how to use everything 😊 I love my Kia and she told me to call her about things I forgot and she would help me ! I’ll send her people when they love my car 😊
Sep 02, 2024
Good Sales dept.
Good Sales dept. But do not know so how to deliver a car. Recalls were not done. Gas tank was not full and one of the door locks not working. Seems like once the papers are signed and your out the door, so is the customer service.
Jeremy Zobjeck
Service Manager
Oct 08, 2024
Kyle made everything super easy to understand and was
Kyle made everything super easy to understand and was super helpful with the process would recommend.
Jul 25, 2024
My 2.
My 2.5 year old warrantied car has been in the Kia service center now for 17 days (3rd major problem the car has had in < 3 years) and they still have not diagnosed my problem nor given me an expected time when I will receive my car back. The dealership promotes a loaner car program on its website, but I was told that there were 11 other people requiring loaners ahead of me when I dropped the car off and I still have no loaner car as of today, 2.5 weeks later. The communication regarding my car has been extremely poor. I get a single text message about every 3-4 days telling me that they are working wth Kia tech to get approval to do the necessary repairs on my car. It took 16 days to get approval to take the battery out, but no one has explained to me why it took 16 days to get this approval and I still don't know what's wrong with the car or when I'll get it back. Efforts to talk with the service manager to answer some of these questions and to request a loaner car or a car rental subsidized by the dealership were met with derision rather than understanding, and the whole experience has led me to feel like once Emich Kia sells you a $40,000+ item they don't value your return business. I will certainly not be purchasing my next car from this dealership after this experience.
Dec 22, 2023
Cannot say enough good things about the experience of
Cannot say enough good things about the experience of buying a car with Emich Kia. Everyone was so friendly and knowledgeable. I felt like they were really trying to help me find the right car to meet my needs and providing solid information on financing and warranty options, not pressuring me just to make a quick sale or recommending add-ons just to increase the price. The whole experience was probably the most positive car-buying experience I've ever had.
Sep 27, 2023
They weren't knowable enough about their own product line
They weren't knowable enough about their own product line to know a hitch for a 2022 Telluride would not fit on a 2023. Wasted half a day dropping off/picking up a car they couldn't work on. When the proper hitch did come in the most they were willing to offer me for my wasted time was a partial discount on an oil change. Don't waste your time and money at Emich Kia.
Jan 15, 2023
Still waiting on a refund for a charge for recall work.
Still waiting on a refund for a charge for recall work. Been waiting for a call back for over a week not thrilled with communication
Mike Mutz
Sales Manager
Oct 13, 2024
Staff was very friendly, engaging, and helpful in making
Staff was very friendly, engaging, and helpful in making car buying decisions without undue pressure.
Sep 10, 2024
Best experience I’ve ever had getting a new car.
Best experience I’ve ever had getting a new car. Sean is the best salesman I’ve ever worked with. He was thorough and very helpful with showing me how to operate all the features. Everyone who helped me during the process were personable, professional and easy to communicate with. I felt comfortable asking whatever questions I had. The signing process was smooth and flawless. I will definitely recommend this particular dealership to my friends. Thank you all!
Sep 02, 2024
Everyone from start to finish was amazing!
Everyone from start to finish was amazing!! Sean was great!!! We will definitely recommend Emich and Sean to friends!
Jul 28, 2024
Everything went fine, Carlos was very professional and we
Everything went fine, Carlos was very professional and we love the vehicle after six days of driving it
Jun 29, 2024
Amber was super helpful in the car buying process!
Amber was super helpful in the car buying process! She knew what I was looking for in a car and was able to get me the best deal possible! She was patient, understanding, and knowledgeable! I loved working with her and the Emich family! Best car buying experience in a long time!
Ryan Meyers
General Sales Manager
Dec 06, 2024
First, I really appreciated that there weren't all sorts
First, I really appreciated that there weren't all sorts of additional, bogus add-ons to the contract that you hear other dealerships try to sneak on after you've already agreed upon the vehicle price. Because of that, I had no problem paying the D&H fee, which every car-buying site told me I should attempt to have taken off of negotiate down. Second, I did my homework, came in with a fair offer, and that fair offer was accepted. I got a good price, and Emich Kia made a reasonable profit. No acrimonious haggling or power struggles. Third, my salesman Aaron and the F&I Dept's Christine were both great to work with; pleasant, friendly, honest, no high-pressure tactics. The managers who I met only briefly seemed like good people as well. I would come back to Emich Kia if I need another Kia, and I will not hesitate to recommend them to others.
Nov 16, 2024
It’s too early to give a final grade but I was generally
It’s too early to give a final grade but I was generally pleased with my experience. As is always the case in business these days too much pressure was used to sell a maintenance agreement. I have stopped doing business with other companies in the past because of such behavior.
Nov 04, 2024
I have had a real issue with Kia and Emich Kia in
I have had a real issue with Kia and Emich Kia in general. After constantly getting told different things by different people, I called Emich to speak with Colt. Tom happened to pick up and was rude from the jump. He would talk over the top of me and the called me dumb. Then after he hung up on me like the consummate pro he is, my wife called in as well. He was even worse to her which says a lot about his character. Misogyny in 2024 is a great look Tom! I will never buy a Kia again, nor will I ever by anything from Emich.
Oct 11, 2024
Everything went really well, and Amber really helped with
Everything went really well, and Amber really helped with my situation and really listened to what I was working with.
Sep 27, 2024
I had a great experience with Emich Kia they went above
I had a great experience with Emich Kia they went above and beyond. Thank you
Jessica Harvey
Sales Proffesional
Nov 28, 2024
Great experience with everyone - sales, financing, and
Great experience with everyone - sales, financing, and management. No pressure, just very competent explanation of all the options we had, and good advice which one was best for us
Nov 06, 2024
The sales team was helpful and was not pushy, worked with
The sales team was helpful and was not pushy, worked with me to get me within my desired price range without playing games when it came to numbers.
Oct 10, 2024
Wonderful and helpful staff made the whole process easy
Wonderful and helpful staff made the whole process easy for me to make a decision.
Aug 31, 2024
Jessica was amazing.
Jessica was amazing. She was very personable and patient. She helped me find a great car. She was helpful in answering all the questions I had and made sure I understood all my payment options and which ones would be of most benefit. I would say the only thing a little annoying is we waited a bit of time to see finance to pay for the car and leave. I had to go to the bank to get a check for the amount of the car. We told finance it would take about 20 minutes to which he said he would be waiting for us when we got back. When we got back he was helping someone else and we had to wait more time to get the deal finalized. Jessica and another staff member stepped in to help get it all finished.
Aug 31, 2024
Jessica (salesperson), Andrew (finance), and Brian
Jessica (salesperson), Andrew (finance), and Brian (manager) were all pleasant to work with. Jessica was deeply knowledgeable about current and part models. She was patient and helpful. Jessica was not a high pressure sales person, and I appreciated that! She also kindly helped me to set up the Kia app on my phone and talked about various features of the infotainment systems.
Matt Clouse
Service Advisor
Aug 12, 2024
Great people took 3 hours to complete the purchase.
Great people took 3 hours to complete the purchase.all fasits of the sale were tops
Mar 08, 2024
I am so pleased with the work Saife did to show me and
I am so pleased with the work Saife did to show me and ultimately sell the best car I’ve ever had the pleasure of acquiring! He is an outstanding representative for Emich Kia! He had gone above and beyond helping me master the details of this advanced vehicle! He helped get an amazing deal which I am so pleased with! Great job all round!
Mar 01, 2024
I visited 8 different dealerships and worked with as many
I visited 8 different dealerships and worked with as many different salespeople in my car search. Saife was far and away the best salesperson with whom I interacted. He went out of his way to find the hard-to-find car I was looking for. He is super knowledgable of his products, making sure I was familiar with and comfortable with all of the technology. He was very accommodating and responsive to communication, making himself available to help me when a problem arose on his day off. I would highly recommend him to anyone searching for a Kia or any car, for that matter.
Jan 18, 2024
We were very pleased with James knowledge and
We were very pleased with James knowledge and professionalism. also, everyone else and sales management, finance and senior management treated us with utmost respect. working with the entire staff at Emich Kia was a very satisfying experience.
Jan 16, 2024
We came in not knowing anything about owning an EV or
We came in not knowing anything about owning an EV or having a lease, and Amber helped us understand both.
Tom Freeman
Sales Professional
Dec 01, 2024
They were nice and friendly and easy to get along with
They were nice and friendly and easy to get along with and cool to us
Nov 29, 2024
Friendly, warm, professional service.
Friendly, warm, professional service. This is my second car purchase with them and I’ll keep coming because of the low pressure sales and high touch service.
Oct 19, 2024
Thanks for handling the seatbelt hiccup, appreciate the
Thanks for handling the seatbelt hiccup, appreciate the hard work and staying late. Will recommend to friends and family
Oct 19, 2024
Being in Montana I looked here first for the KIA K5 I
Being in Montana I looked here first for the KIA K5 I wanted but had no success. Starting to look elsewhere I found Emich KIA in Denver and called. The salesman who I spoke with, Phillip Redinger, was very knowledgable of thier inventory and they had just what I wanted. Phillip and the rest of the sales team made the process of purchase go smoothly, then came shipping the car to me in Montana. Once again the sales team was great! Less than a day later I was told the car would be arriving at my door the next day. Sure enough the transport truck arrived and the car was beautiful. I will definately deal with them again.
Sep 11, 2024
What can I say about Jenn?
What can I say about Jenn? Walking into the service department with Jennifer behind the desk is comparable to the happiness one gets from not having seen a friend for awhile. She’s always uplifting, always smiling and always goes out of her way to ensure that she understands your car problems. The service line can be 5 people deep, but Jennifer makes sure that every client is taken cared of and never rush the process. I have only owned my Telluride since July 2024 and the service department does not disappoint, thanks for Jenn. And truly the service department is most important relationship when purchasing a car. I have been in the dealership several times since my purchase and the salesman that sold me the car doesn’t recognize me. A+ for the exceptional service department at EMICH.
Tiffany Kishel
Sales Professional
Nov 08, 2024
Tiffany was the most helpful and gracious car sales rep
Tiffany was the most helpful and gracious car sales rep I've met in any of the dealerships I've ever had to work with, anyone who can bring experience and know-how with an incredibly down-to-earth demeanor like she does makes even the long process of getting a new car a breeze and I'd go back there in a heartbeat 👏
Oct 06, 2024
Tiffany was very helpful and very kind very nice
Tiffany was very helpful and very kind very nice customer service for her and Hailey. She explained all the process to me and look the best option for me very appreciate. Great team on sales from the front desk lady and sales representative. Thank you Emich Kia team!!
Sep 18, 2024
Tiffany took me on test drive and explained everything in
Tiffany took me on test drive and explained everything in detail. I had been on a previous test ride elsewhere and did not learn what I needed to know. Emich is a solid dealership.
Jul 05, 2024
Tiffany was very friendly and knowledgeable.
Tiffany was very friendly and knowledgeable. She answered all of our questions and was very efficient at getting the paperwork finished. Likewise for the finance person who quickly went through all the financial paperwork so we could leave as soon as possible.
May 05, 2024
Tiffany and Sean were fantastic in helping me with this
Tiffany and Sean were fantastic in helping me with this experience and I greatly appreciated all the help they provided and all the excellent information they knew about the car I wanted.
Aaron Canez
Sales Professional
Nov 29, 2024
Had a great experience leasing my new EV9 from Emich.
Had a great experience leasing my new EV9 from Emich. The sales guy who helped me, Aaron, was helpful and knowledgeable and even had some creative suggestions to make sure I qualified for the maximum EV rebates possible. Didn’t feel overly pressured, but everyone was highly responsive and helpful.
Nov 15, 2024
I really enjoyed working with Bobby.
I really enjoyed working with Bobby. He made the car-buying process easy, and we were able to get our first electric vehicle. Everyone at Emich was friendly.
Nov 05, 2024
Very knowledgeable.
Very knowledgeable. Great communication. Able to discuss differences between models and helped to choose the perfect fit for us
Jul 20, 2024
We were treated with respect.
We were treated with respect. There eas no pressure to buy. They were fairly honest about everything and everyone was cheerful and fun.one of ywo great car buying experiences. They really worked with us. I would buy thee again and refer friends there as well.
Apr 29, 2024
I was looking forward to upgrading my car after holding
I was looking forward to upgrading my car after holding out for a few years and Emich had been my go-to for auto repairs in Denver so I decided to give them a go for sales. The website had a lot of great options which let me do research before going, and then there everyone was super helpful and walked me through options to find the best fit for me at the price I was hoping for. Aaron was particularly helpful in both finding the right car and helping me to get a price that fit my budget. My only complaint was that the financing stage became a push for warrantees I said I didn't want and they kept "trying different things to get better rates" and whatnot until they eventually got a monthly payment aligned with what I wanted (and was offered at the sales stage), but for two more years, which ultimately meant significantly more overall. It IS a good warrantee, so I took it but I'm going to resent the extra two years I'm paying on this car now and wish I had been more firm in not wanting that warrantee.
Soreya Kleine
Front Desk Coordinator
Oct 27, 2024
Best car buying experience I have ever had, and I have
Best car buying experience I have ever had, and I have purchased many over the years. Sean Kelsen was outstanding and really listened to my needs with my purchase of my 2025 K5 GT-Line automobile.
Sep 15, 2024
Buying a new car is always a long process but Sean and
Buying a new car is always a long process but Sean and the team were very helpful in finding us a new vehicle quickly.
Sep 11, 2024
What can I say about Jenn?
What can I say about Jenn? Walking into the service department with Jennifer behind the desk is comparable to the happiness one gets from not having seen a friend for awhile. She’s always uplifting, always smiling and always goes out of her way to ensure that she understands your car problems. The service line can be 5 people deep, but Jennifer makes sure that every client is taken cared of and never rush the process. I have only owned my Telluride since July 2024 and the service department does not disappoint, thanks for Jenn. And truly the service department is most important relationship when purchasing a car. I have been in the dealership several times since my purchase and the salesman that sold me the car doesn’t recognize me. A+ for the exceptional service department at EMICH.
Aug 16, 2024
Very professional, informative and works for you to get
Very professional, informative and works for you to get the car you want. Finance was great too.
Jul 17, 2024
Had a less than pleasant experience at a different
Had a less than pleasant experience at a different dealership so thought I’d try here. So glad I did! Sean was super friendly, and everyone in the building was super helpful and it truly felt like they cared. Will absolutely be returning for future leases!
Jason Holtzhouser
Parts
Oct 10, 2024
Wonderful and helpful staff made the whole process easy
Wonderful and helpful staff made the whole process easy for me to make a decision.
Dec 22, 2023
Great experience at Emich Kia, James was attentive and
Great experience at Emich Kia, James was attentive and helpful, giving us several Kia Forte options to choose from and ultimately getting us the car we wanted at the right price.
Jan 15, 2023
Still waiting on a refund for a charge for recall work.
Still waiting on a refund for a charge for recall work. Been waiting for a call back for over a week not thrilled with communication
Jul 27, 2022
Friendly, prompt service.
Friendly, prompt service. Knowledgeable salesperson, Clean showroom and lot. Professional staff and plenty of amenities!
Jul 24, 2022
I took my car in for a simple oil change and found the
I took my car in for a simple oil change and found the service exceptional! The technician even sent a video of the underside of my vehicle; they check for wear, leaks and possible trouble spots. I'll definitely return to Emich for all of my car service!
Bobby Marshall
Sales
Nov 15, 2024
I really enjoyed working with Bobby.
I really enjoyed working with Bobby. He made the car-buying process easy, and we were able to get our first electric vehicle. Everyone at Emich was friendly.
Sep 17, 2024
Great customer service it was the easiest car buying
Great customer service it was the easiest car buying experience I have ever had. Thanks
Sep 11, 2024
What can I say about Jenn?
What can I say about Jenn? Walking into the service department with Jennifer behind the desk is comparable to the happiness one gets from not having seen a friend for awhile. She’s always uplifting, always smiling and always goes out of her way to ensure that she understands your car problems. The service line can be 5 people deep, but Jennifer makes sure that every client is taken cared of and never rush the process. I have only owned my Telluride since July 2024 and the service department does not disappoint, thanks for Jenn. And truly the service department is most important relationship when purchasing a car. I have been in the dealership several times since my purchase and the salesman that sold me the car doesn’t recognize me. A+ for the exceptional service department at EMICH.
Jul 26, 2024
Bobby was very helpful in finding my new car and trading
Bobby was very helpful in finding my new car and trading in my old car.
Jun 03, 2024
I had an amazing, stress free experience with Dustin
I had an amazing, stress free experience with Dustin Coffey and Emich Kia. Dustin was very friendly, knowledgeable, easy to talk to, and willing to help in any way. He removed any and all "negative stigma" that a dealership salesperson has. Emich provided a hassle free, quick in and out timeframe, and most enjoyable experience at a dealership I've ever had. Tended to my needs and treated me as a valuable customer, and not just a source of revenue.
Fred Emich
Managing Partner
Jul 17, 2024
Had a less than pleasant experience at a different
Had a less than pleasant experience at a different dealership so thought I’d try here. So glad I did! Sean was super friendly, and everyone in the building was super helpful and it truly felt like they cared. Will absolutely be returning for future leases!
Jun 17, 2024
Starting on May 30, we purchased a used 2021 Jeep
Starting on May 30, we purchased a used 2021 Jeep Wrangler 4xe from Emich Kia. My family and I have purchased around 20 vehicles over the past 25 years, and I would place this experience toward the bottom when ranking that warm & fuzzy feeling you get. Communication was poor - there have been surprises every step of the way, starting with after we put down the $2,500 deposit when we learned that there was only 1 key fob. I responded with "really?" and I expected them to replace the key fob at their cost. Instead, I get a tersely worded SMS from Ryan the general manager saying "It's a used car and the price is the price we agreed to with the equipment that it has. [Sales rep] never told you that it has 2 keys." I said fair enough and thanked them for being up front about the missing key fob. So then a couple of days later, they FedEx the paperwork with some sort of weekday-only shipping where the packages only move during weekdays. It was nice that they pre-paid for the return FedExing with the same M-F service. So I fill out the paperwork, get some page notarized and mail 2 checks for the remaining balance after the $2,500 deposit. It took about 3 or 4 days after the checks cleared our banks for their finance department to release the vehicle. We were out of town while this happened. I called for the 3rd or so time to check to see when the vehicle would be shipped to us, and I learned a few things, like: 1) the car was shipped earlier that day 2) there's a crack in the front windshield (which Emich Kia said they would pay to replace) and 3) they forgot to put the vehicle charging cable in the car before they hastily shipped it and that they would M-F FedEx it to us. Well then on June 17, we received the car and learned that they did not charge the battery. re-wash the car or fill the gas tank before they shipped it. These are not must-dos, and as the GM would say the price did not include washing, charging or filling the gas tank. Nor does the price we paid cover the missing wheel key. They did do some things right. For example, they originally quoted the cost for shipping from Denver to Houston at $750, but apparently Tom the sales manager got a lower rate of $650, which was the only pleasant surprise. I will say that Duston the sales rep and Tom his sales manager were pleasant to work with despite their lack of attention to detail. The dealership also provided an extensive Carfax report and good details of some pre-sale inspections & repairs they did. So all in all, it feels like the used car team at Emich Kia are disorganized and don't really value the customer experience nearly as much as the 15 or so other dealerships we've purchased vehicles from over the past 3 decades. But it sounds like it's not Tom or Duston's fault that their customers don't get that great feeling when purchasing a pre-owned vehicle from Emich Kia. Rather, it's their management's desire to squeeze every dollar out of every deal is the reason is why customer satisfaction takes a back seat to their bottom line. So again, not a great experience and not as bad as it could have been. That said, I'll make sure to post updates if we find anything else that doesn't meet our expectations, including if they make some attempt to do anything extra not included in the price paid for the vehicle. *these concerns have already been bought to the attention of the dealership, so while the dealership might be "disappointed to hear that my experience was not a positive one," I don't need to reach out and give the dealership another "opportunity to address [my] concerns." I don't need to "reach out to us directly at (303) 757-7751 when [I] have a chance" because I've already done so.
Jan 22, 2023
Great service, good guys who took time to explain
Great service, good guys who took time to explain everything. Definitely recommend for folks looking for a great service.
Jan 12, 2022
Saife was beyond helpful with the purchase of our 2020...
Saife was beyond helpful with the purchase of our 2020 Toyota RAV4. We had only planned on selling our truck that day and we were interested in another RAV4 at another dealer. Due to Saife’s customer service and wise advice, we ended up with a newer, lower mileage RAV4 in a higher trim level. I would recommend Emich and Saife to any of my family and friends.
Oct 14, 2021
No hassles best car purchase experience from beginning to...
No hassles best car purchase experience from beginning to end! Everyone there friendly and helpful!
Sean Kelsen
Sales Pro
Nov 15, 2024
This was the easiest car buy experience I have ever had.
This was the easiest car buy experience I have ever had. I looked at the car, decided it was what I wanted and the price was right. Sean was. Very efficient in doing the paperwork and before I knew it I was in the finance office. After being handed the fob for my new car Sean then spent time explaining what the features were and setting my phone up for the car. No hassle, upscale attempt, in fact I had to ask for the charger to be added to the sale.
Oct 27, 2024
Best car buying experience I have ever had, and I have
Best car buying experience I have ever had, and I have purchased many over the years. Sean Kelsen was outstanding and really listened to my needs with my purchase of my 2025 K5 GT-Line automobile.
Oct 23, 2024
Sean got me the car I wanted and made lease deal happen.
Sean got me the car I wanted and made lease deal happen. Very happy with the process!
Jul 17, 2024
Had a less than pleasant experience at a different
Had a less than pleasant experience at a different dealership so thought I’d try here. So glad I did! Sean was super friendly, and everyone in the building was super helpful and it truly felt like they cared. Will absolutely be returning for future leases!
Apr 25, 2024
Simple process and great experience with Emich - Sean and
Simple process and great experience with Emich - Sean and Rob in particular. Thanks for everything
Haley Cairns
Finance Manager
Dec 01, 2024
They were nice and friendly and easy to get along with
They were nice and friendly and easy to get along with and cool to us
Nov 28, 2024
Great experience with everyone - sales, financing, and
Great experience with everyone - sales, financing, and management. No pressure, just very competent explanation of all the options we had, and good advice which one was best for us
Nov 25, 2024
Very smooth and easy fast and effective.
Very smooth and easy fast and effective. Got in an out within an hour and half
Oct 10, 2024
Wonderful and helpful staff made the whole process easy
Wonderful and helpful staff made the whole process easy for me to make a decision.
Oct 08, 2024
Kyle made everything super easy to understand and was
Kyle made everything super easy to understand and was super helpful with the process would recommend.
Christine Dewysocki
Finance Manager
Dec 06, 2024
First, I really appreciated that there weren't all sorts
First, I really appreciated that there weren't all sorts of additional, bogus add-ons to the contract that you hear other dealerships try to sneak on after you've already agreed upon the vehicle price. Because of that, I had no problem paying the D&H fee, which every car-buying site told me I should attempt to have taken off of negotiate down. Second, I did my homework, came in with a fair offer, and that fair offer was accepted. I got a good price, and Emich Kia made a reasonable profit. No acrimonious haggling or power struggles. Third, my salesman Aaron and the F&I Dept's Christine were both great to work with; pleasant, friendly, honest, no high-pressure tactics. The managers who I met only briefly seemed like good people as well. I would come back to Emich Kia if I need another Kia, and I will not hesitate to recommend them to others.
Nov 29, 2024
Had a great experience leasing my new EV9 from Emich.
Had a great experience leasing my new EV9 from Emich. The sales guy who helped me, Aaron, was helpful and knowledgeable and even had some creative suggestions to make sure I qualified for the maximum EV rebates possible. Didn’t feel overly pressured, but everyone was highly responsive and helpful.
Nov 25, 2024
Great pricing on the new lease.
Great pricing on the new lease. Everyone at the dealership was very nice plus the customer service was outstanding
Nov 22, 2024
Working with dealers at Emich Kia is always a smooth and
Working with dealers at Emich Kia is always a smooth and fast process! I was able to get a new car by the end of the day, with plenty of help and hospitality.
Nick Santos
Technician
Jan 05, 2023
Matthew and Katie were amazing!
Matthew and Katie were amazing! They were so transparent, informative and kind! They fixed my car and I will definitely be back for any future repairs!
Oct 03, 2022
I had to take a used car in for recalls and their team
I had to take a used car in for recalls and their team was able to not only get all but one done but, they were able to help me after their closing hours (I was running behind schedule) and was able to pick my car up the next day! Beautiful client relations ^_^
Aug 07, 2022
They were very considerate of my time.
They were very considerate of my time. They were very friendly and helpful and explained what they were doing.
Jul 21, 2022
service representative were great and friendly, service
service representative were great and friendly, service was fast and waiting area was nice and clean.
Philip Redinger
Sales Pro
Nov 29, 2024
Friendly, warm, professional service.
Friendly, warm, professional service. This is my second car purchase with them and I’ll keep coming because of the low pressure sales and high touch service.
Nov 16, 2024
It’s too early to give a final grade but I was generally
It’s too early to give a final grade but I was generally pleased with my experience. As is always the case in business these days too much pressure was used to sell a maintenance agreement. I have stopped doing business with other companies in the past because of such behavior.
Oct 19, 2024
Being in Montana I looked here first for the KIA K5 I
Being in Montana I looked here first for the KIA K5 I wanted but had no success. Starting to look elsewhere I found Emich KIA in Denver and called. The salesman who I spoke with, Phillip Redinger, was very knowledgable of thier inventory and they had just what I wanted. Phillip and the rest of the sales team made the process of purchase go smoothly, then came shipping the car to me in Montana. Once again the sales team was great! Less than a day later I was told the car would be arriving at my door the next day. Sure enough the transport truck arrived and the car was beautiful. I will definately deal with them again.
Josh Brown
Parts Manager
Jul 26, 2024
It was absolutely the worst experience of my life leasing
It was absolutely the worst experience of my life leasing a car! I thought the days of the sleazy car salesmen were over but alas we found it again here. This dealership is deceitful, aggressive and legally problematic. Some of the many issues are: 1. The prices we were told were "underestimated" and we only figured out that the actual price was much greater after we signed a bunch of the paperwork. Included in this, we were told that the included charging amount would cover the entire length of the lease but instead, we will have to spend 1K plus additional whereas the Hyundai and VW EVs have unlimited free charging 2. The harassment and aggressive nature of the sales manager and general manager when we tried to resolve outstanding issues was abusive in nature and very aggressive/accusatory. I haven't seen such unacceptable behavior in years and both my partner and I have worked in the service industry for years. 3. They did not give back the license plates on the vehicle I traded in and after bringing up the issue I was gaslit and told that they did. I only found out about this bc while I was told the plates would be shipped back to the MVA, I only found out they were not when I was given a hefty 500 USD fine. Only after calling across the management did we find out they had the plates and just lied to us yet again to defer responsibility. While this is just the highlights the issues go on. If we could we would return the vehicle and wash our hands of this awful dealership.
Jan 10, 2023
I did not lease my Sorento from Emich but reserved a spot
I did not lease my Sorento from Emich but reserved a spot for a recall notice. I couldn't have been more pleased with my experience. I was greeted by Jennifer who was extremely pleasant and checked me in. I was asked if I needed a ride home which I didn't and I left my car. Matt called me early in the afternoon to inform me my car was ready and what they did. When I picked up my car I was again greeted pleasantly and Matt walked me out to my car. What a great experience and I highly recommend this dealership!
Kyle Brown
Sales Pro
Oct 13, 2024
Staff was very friendly, engaging, and helpful in making
Staff was very friendly, engaging, and helpful in making car buying decisions without undue pressure.
Oct 08, 2024
Kyle made everything super easy to understand and was
Kyle made everything super easy to understand and was super helpful with the process would recommend.
Mac Mcdonald
Sales
Nov 28, 2024
Great experience with everyone - sales, financing, and
Great experience with everyone - sales, financing, and management. No pressure, just very competent explanation of all the options we had, and good advice which one was best for us
Nov 06, 2024
The sales team was helpful and was not pushy, worked with
The sales team was helpful and was not pushy, worked with me to get me within my desired price range without playing games when it came to numbers.
Noah Engen
Technician
Jun 25, 2022
Staff is super friendly and helpful when trying to
Staff is super friendly and helpful when trying to understand the crux of my vehicle's issues. They are also using current technology to support customers in gaining a better understanding of the entailed. For example, I was provided with a video link from my technician who captured the problem areas and what needed to be done. I also was given Uber rides to/from the service department, which is a great relief! Last but not least, this service department is run by a team who are honest, credible and reliable compared to other car service departments that I've used. A return customer here and I highly recommend it to others.
Yolanda Hall
Office Manager
May 14, 2024
Saife won my business because he followed up on my
Saife won my business because he followed up on my inquiry immediately, responded to all of my questions on time, and was very thorough in guiding me through the purchase process. Who trusts a car salesman? I do!
Aaron Hendricks
Sales
Dec 06, 2024
First, I really appreciated that there weren't all sorts
First, I really appreciated that there weren't all sorts of additional, bogus add-ons to the contract that you hear other dealerships try to sneak on after you've already agreed upon the vehicle price. Because of that, I had no problem paying the D&H fee, which every car-buying site told me I should attempt to have taken off of negotiate down. Second, I did my homework, came in with a fair offer, and that fair offer was accepted. I got a good price, and Emich Kia made a reasonable profit. No acrimonious haggling or power struggles. Third, my salesman Aaron and the F&I Dept's Christine were both great to work with; pleasant, friendly, honest, no high-pressure tactics. The managers who I met only briefly seemed like good people as well. I would come back to Emich Kia if I need another Kia, and I will not hesitate to recommend them to others.
Andrea Lee
Title Clerk
Oct 13, 2024
Staff was very friendly, engaging, and helpful in making
Staff was very friendly, engaging, and helpful in making car buying decisions without undue pressure.
Simon Ly
Detail
Jul 09, 2022
Well done … again.
Well done … again. We have both our German cars serviced at Emich and will continue to do so.
Ashley Mallory
Internet Manager
May 14, 2024
Saife won my business because he followed up on my
Saife won my business because he followed up on my inquiry immediately, responded to all of my questions on time, and was very thorough in guiding me through the purchase process. Who trusts a car salesman? I do!
Travis Vincent
Technician
Nov 13, 2022
I am pleased with service.
I am pleased with service. Just disappointed could not find leak in my tire when it was completely flat the morning I brought it in. AAA pumped it up to get there. Appreciated taking off the $98 bill when I asked what I was being charged for since tire not fixed. Tires Plus fixed hole in tire in tire same day when I it was down to 20 lbs … otherwise appreciate service
